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Over 250 Indian companies attend Webinar on post-COVID Retail business scenario across the globe

Webinar Organised by Hong Kong Trade Development Council jointly with Federation of Indian Chambers of Commerce and Industry (FICCI) and Retailers Association of India (RAI)

India, 29th May 2020: Hong Kong Trade Development Council (HKTDC) jointly with Federation of Indian Chambers of Commerce and Industry (FICCI) and Retailers Association of India (RAI) organized a free Webinar on “Emerging Trends in the Global Supply Chain and Retail Landscape” on 27th May 2020.

With 250+ attendees from across the country and across industry sectors, the webinar panel discussions were focused on impact assessment for supply chain of retailers, movement of supply chain epicentres across the world, supply chain focusing on both cost reduction as well as risk mitigation, the relevance of digitalisation in a new, post-pandemic world and key challenges going forward in an uncertain, unpredictable world

Panellists included leading industry veterans who provided relevant topical insights.

Mr. Rajesh Bhagat, Consultant South Asia, Hong Kong Trade Development Council (HKTDC)

“HKTDC has channelized all its efforts to ensure that they are able to assist businesses from round the world to stabilise their supply chain and sourcing requirements even during this pandemic via virtual trade fairs, online marketplaces backed by customised business matching services. HKTDC would continue efforts to assist Indian exporters and MSMEs to reboot their businesses by helping them to meet either potential investors, new customers or suppliers through our various trade initiatives in Hong Kong.”


Mr. Kumar Rajagopalan, CEO, Retailers Association of India (RAI)

 “Changing consumer purchase patterns have changed and impacted the whole supply chain. Supply chain now needs to be extremely reactive to the situation, not only to survive but to thrive. Digital is the mantra of the day with every retailer, big and small, going digital to attract and keep customers”.

Mr. Sidram Kaudaki, BDM – International Sourcing, Amazon India

“Digital shopping has increased and this helps MSMEs jumpstart their livelihood. Customer orders are spiking with sellers seeing 9x spikes in the last few days with 3.6x spike in children’s books, 31x spike in robotic vacuum cleaners and 23x spike in purchases of dishwashers.”

Mr. Malladi Dinakar, Vice President – Corporate Affairs, Kerry Indev Logistics

 India said, “To carry out distribution, logistics industry created a digital support system in order to fulfil delivery of orders across India in the midst of the lockdown and tightening of all resources. Going forward, one needs to keep in mind that to mitigate disruption, you must have diversity in supply base either locally or countries that are closer while also working on the development of back-up suppliers. “

The webinar was moderated by Mr. Devendra Chawla, Co-Chair, FICCI Retail & Internal Trade Committee and Managing Director & CEO, Spencer’s Retail Ltd. who summarised the webinar discussions saying, “The pandemic has forced companies to think beyond short term destruction to long term survival. The pandemic has made permanent changes in the global supply chain such as shifting and modifying of some global hubs. Efficiencies in supply chain will have to be combined with risk reduction to keep it from further disruptions. Going digital is crucial as only the agile will survive.”

About the HKTDC

Established in 1966, the Hong Kong Trade Development Council (HKTDC) is a statutory body dedicated to creating opportunities for Hong Kong’s businesses. With more than 50 offices globally, including 13 on the Chinese mainland, the HKTDC promotes Hong Kong as a platform for doing business with China, Asia, and the world. With 50 years of experience, the HKTDC organizes international exhibitions, conferences and business missions to provide companies, particularly SMEs, with business opportunities on the mainland and in international markets, while providing business insights and information via trade publications, research reports and digital channels including the media room. For more information.

please visit: www.hktdc.com/aboutus. Follow us on Google+ Twitter @hktdcLinkedIn

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