-
Thursday, August 13, 2020
Home Press Releases Payment gateway giant Instamojo partners with Syrow, a leading customer service player...

Payment gateway giant Instamojo partners with Syrow, a leading customer service player to assist MSME’s

December 31, 2019: Two prominent business entities, Instamojo – a smooth and safe payment gateway provider and Syrow – a leading customer experience management company, have joined forces to enable MSME’s to elevate their customer service offerings, using Instamojo’s Multi-Channel Payment Gateway and Syrow’s 24×7 multilingual customer support through phone, email, chat, tele-calling and ticketing. The intent is to transform the emerging business landscape by helping millions of MSME’s to improve and enhance their customer service and relationship management.

Sharing his thoughts on this partnership, Mr. Sampad Swain, CEO of Instamojo stated, “The customer has always been the core of any business. While for Instamojo it is the MSME, for the MSME it is their customer base. We already offer a host of business solutions for small business owners, and by introducing a solution for customer support, this will bring value to these businesses in return. Through the Syrow app, Instamojo’s merchants will be equipped with the tools to help strengthen their customer relationships, and grow their business through insightful data on customer behaviour.” 

Speaking about the collaboration, founders of Syrow, Rajesh Raju and Ramana Murthy Reddicharla said, “Customer care today is a growing industry boosted by ecommerce, foodtech, fintech, medtech and the likes. As companies shift focus towards achieving customer delight levels, customer experience is bound to be the next service differentiator. In fact, consumers will no longer compare just products and prices, but also service and user experience. By providing great customer support, companies are bound to build great brand value and a loyal customer base.”

Through this collaboration MSME’s will be enabled to transition from the phase of customer satisfaction to customer delight. For more information log on to www.syrow.com or instamojo.com

Avatar
Dr. Pravin Parmarhttp://pravinparmar.tech
Dr. Pravin Parmar is the Founder & Managing Director for Aequitas Information Technology Pvt Ltd, a dynamic personality infused with entrepreneurial spirit, Dr. Pravin has around a decade plus years of experience in various positions as Lecturer/Trainer, Software Developer, Techno-Functional Consultant, Project Manager, Director, and CEO as well as in Management & Technology Consulting.

Stay Connected

5,730FansLike
249FollowersFollow
2FollowersFollow
13,989FollowersFollow
95FollowersFollow
0SubscribersSubscribe

Must Read

Why Exporter should avail the benefits under the Government Incentive Scheme

Government provides financial assistance to the exporters in the form of Government Incentive to help them secure market in the global market and to make Domestic Product competitive in the global market and these are the reason they should avail the benefits given by the Governments in the form of incentives. Export Incentives includes following –   Export SubsidiesDirect paymentsLow cost loansTax exemption etc. The...

Jerry Jones Biography: Success Story of Dallas Cowboys CEO

In this success post, we are going to share the story of Jerry Jones, the man who single handled enabled ‘Dallas Cowboys’...

LEGALWIZ.IN launches essential business agreements kit

Ready to Use Kit of Essential Legal DocumentsSubstantial Cost Benefit For StartupsCrafted by Experienced Lawyers Ahmedabad, India, July 30,...

Determination is a Journey to the Destination

A journey to the destination depends on your determination. To be more defined, we would like to share the experience and about...

Related News

Why Exporter should avail the benefits under the Government Incentive Scheme

Government provides financial assistance to the exporters in the form of Government Incentive to help them secure market in the global market and to make Domestic Product competitive in the global market and these are the reason they should avail the benefits given by the Governments in the form of incentives. Export Incentives includes following –   Export SubsidiesDirect paymentsLow cost loansTax exemption etc. The...

Jerry Jones Biography: Success Story of Dallas Cowboys CEO

In this success post, we are going to share the story of Jerry Jones, the man who single handled enabled ‘Dallas Cowboys’...

LEGALWIZ.IN launches essential business agreements kit

Ready to Use Kit of Essential Legal DocumentsSubstantial Cost Benefit For StartupsCrafted by Experienced Lawyers Ahmedabad, India, July 30,...

Determination is a Journey to the Destination

A journey to the destination depends on your determination. To be more defined, we would like to share the experience and about...

George Soros Biography: Success Story of Qualcomm Fund CEO

In this success post we are going to share the story of George Soros, the astute businessman who founded the highly profitable...

Leave A Reply

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Language »
×

Hello!

Click one of our representatives below to chat on WhatsApp or send us an email to [email protected]

×